We want you to be prepared for the many changes to the Guest experience we’ve made in order to provide a safe and fun experience. So we put everything we think you’d want to know right here.

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At a Glance

Face Coverings

Face coverings will be required for all Guests and Team Members who are not fully vaccinated. Masks are optional for fully vaccinated Guests and Team Members.

If anyone understands odds, trust us, it’s us. So if face coverings weren’t so effective, we wouldn’t require them for Guests and Team Members who are not fully vaccinated. They’re among the absolute most effective means of stopping the spread of COVID-19.

Regular cleaning and deep cleaning

We will clean the gaming floor in sections, multiple times each day, allowing the remaining gaming floor open to play. You can watch our cleanings while you play. In addition, we will deep clean overnight.

Social distancing

Guests and Team Members who are not fully vaccinated will need to keep 6 feet between yourself and other Guests, Team Members and visitors while you’re on property, although if you come with a group (less than 4 people), you’re fine to stay together. We have gone to great lengths to accommodate this need, including redesigning machine layouts, dining table spacing, queue area spacing and more. Guests and Team Members who are fully vaccinated may congregate without consideration of social distancing guidelines.

Smoking Policy

Smoking policies will be determined by each Wind Creek property and are subject to change. Please check with your favorite property to learn the current smoking policy.

Cleaning and sanitizing

From the hotel check-in desk and casino floor to restrooms, Guest rooms and dining locations, we have implemented CDC-recommended cleaning and disinfecting protocols, along with numerous hand-sanitization stations for Guests, Team Members and visitors throughout each property.

Incident response

In the unfortunate event of a Guest or Team Member testing positive for the virus, our trained Team Members will implement enhanced sanitization and contact-tracing protocols.

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COVID-19 Response Plan